We use BPost for delivery to our customers. Bpost is located in Belgium and has international partnerships with foreign carriers.
Within Belgium, the following services are offered:
- Express home delivery (1-day delivery)
- Delivery to one of 1,250 postal locations
- Delivery to 150 package distribution companies
For other countries, deliveries are express (delivery schedules are listed in the table available for download).
Maximum package weight is 30 kg.
Packages are normally shipped as soon as all ordered products are available. Delivery times for products that are out of stock when ordered are noted on each product’s information sheet. Delivery times are estimated in good faith but may be longer or shorter due to various circumstances. The delivery times listed are for informational purposes only.
A notification e-mail is sent to the recipient of each package. This email contains BPost tracking information. You can use this information to track your package.
BPost tracking link: https://track.bpost.be/btr/web/#/home?lang=en